Please call us if you have any concerns or questions about your well and water system or need a service technician.
PROBLEM
|
CAUSE
|
TRY THIS
|
| Pump turns rapidly on and off (cycling) |
Waterlogging in pressure tank |
New pressure tank. Problems with your pressure tank could lead
to damage to the well pump. |
| White/gray scale in cooking pots when water is boiled |
Water hardness |
Have water tested for hardness. Install water treatment system,
if necessary. |
| Red staining on plumbing fixtures |
High iron concentration in water |
Install water treatment system. |
| Oily sheen on water in containers; slime in toilet tanks |
Iron bacteria; possible contamination |
Chlorinate well. Call for water test. |
| Rotten egg smell in water |
Sulfur bacteria and/or hydrogen sulfide gas |
Chlorinate well. Install water treatment system. |
| Change in color, taste, or odor of water |
Possible contamination |
Check softener for salt. Call for water test. If test is
positive, chlorinate well to destroy bacteria. |
| Well damaged (cracked casing, loose or missing cap, or exposed wires) |
Well struck by plows, snowmobiles, vehicles, or other heavy equipment |
Call licensed well driller to repair as soon as possible. |
| Low water pressure |
Plugged canister filter (water treatment filter). Plugged faucet
strainers. Plugged water treatment system or water softener.
Small diameter plumbing. Bad pressure tank. |
Check all filters on water treatment systems, faucets, and water softeners.
Also check to see what the diameter of the plumbing is. If plumbing
diameter is 1/2" of less, the small diameter could be restricting water
flow. If everything else checks out, call a licensed well driller
as soon as possible. |
| No water |
Fuse or breaker in electrical box tripped. Problem in well system
or well. |
Check fuses or breakers in electrical box. Otherwise, call licensed
well contractor as soon as possible. |
| Air in water lines |
Bad pump or drop lines. Hole in well casing, water line, or pitless.
Overpumping of well. |
Call licensed well contractor as soon as possible. |
| Pump runs with no water usage |
Water is being used by a system not considered (water softener, humidifier).
Bad check valve or hole in water line or drop pipe. Leak in pitless
unit. |
Check to make sure water is not being used by a water softener, humidifier
or other appliance not readily visible. Call licensed well contractor
as soon as possible. |
| Constantly moist ground near well or between well and house when there
has been no rain or lawn watering |
Leak in water line, pitless unit, or well casing. |
Call licensed well contractor as soon as possible. |
| Pump noises, rattling, pipe vibrations |
Loose plumbing or plumbing touching heat ducts. |
Insulate piping under floor joists or fasten/move piping. Call licensed
plumber. |
| Any questions about water quality |
|
Call licensed contractor for water test. |